WeChat is among the most popular instant messaging (IM) applications worldwide. In the first quarter of 2022, Statista found that the Tencent-developed IM application had more than 1.2 billion active users monthly. The app is widely adopted in China as about 80% of Chinese use it in the workplace. The mass adoption locally led many foreign firms to integrate WeChat for communication.
However, integration must adhere to the WeChat monitoring required by regulatory commissions, such as the Investment Industry Regulatory Organization of Canada (IIROC). IIROC member firms must comply with the Record Retention Requirements for Members, particularly capturing and storing the client’s text messages and phone calls.With this, businesses must learn how to archive WeChat conversations before adopting the application.
There are various ways for WeChat archiving IIROC. WeChat has a built-in feature to capture media content, such as video.Employees working on a personal computer can download the WeChat Client version compatible with their PC. This software allows people to backup messages with its Backup & Restore setting.
Companies can also use third-party applications. Through these applications, organizations can backup digital conversations they find helpful in retaining chats. Some apps can record messages from multiple messaging platforms, while others can only save messages relayed using a specific app.
Moreover, organizations that plan to purchase third-party apps must train their employees to capture WeChat messages according to company policies. This way, potential cybersecurity threats get lessened to protect the confidentiality of information.
On the other hand, businesses can also invest in a WeChat archiving solution to keep track of conversations on this platform. The solution is built to cater for the needs for saving and retaining conversations and media. Not only can it backup messages but also capable of ensuring compliance for organizations.
Businesses must only look for a reputable WeChat archiving provider. LeapXpert can provide companies with cutting-edge solutions to archive messages in various IM apps. Contact us for more information.